Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.2
Location
8.5
Service
8.2
Dining
6.2
Guest reviews
7.2/10
based on 6 reviews
8.6
8.6/10 based on 2172 reviews
Peter
United Kingdom,
November
2023
7.4/10
I had a mixed experience at this hotel. The rooms were quite basic and rather dark, located right next to a courtyard and indoor breakfast area. They were clean and nice, but lacking a bit of brightness. The service was friendly and very helpful, with knowledgeable staff who suggested good eateries around. The location was great, near the foot of the 2 main shopping streets and within walking distance of key sites in Sevilla. However, the room lacked privacy due to the window opening to the courtyard. The dining options were varied, but some food seemed recycled, catering more to European tastes than fresh fruits. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were clean and nice, although a bit dark and basic.
Service
9.0
The staff was very helpful and suggested good eating places.
Location
8.0
The location was great, near the main shopping area and key sites in the city.
Dining
6.0
The dining options were varied but lacked some freshness.
Facilities
7.0
The hotel had basic facilities catering to essential needs.
John
United Kingdom,
November
2023
7.6/10
Upon arriving at the hotel, I was a bit skeptical as the room I received didn't quite match the pictures, but after requesting a change to one with a roof terrace, my stay improved. The room itself was cozy but on the smaller side, lacking a proper outdoor view. The staff, particularly at the reception, were incredibly kind and helpful, even assisting us in a passport mishap in Malaga. The location was very central, making it convenient to explore Seville's attractions, although the room's limited privacy due to a window facing the courtyard was a downside. Dining options were satisfactory, and the overall experience was good for the price paid.
Rooms
7.0
The room, though smaller than expected, was made better with a roof terrace after my request. Cozy but lacked an outdoor view.
Service
9.0
The staff, especially at the reception, were truly kind and helpful, going above and beyond to assist with issues like a forgotten passport.
Location
8.0
The hotel's central location in Seville made exploring the city convenient, with various attractions and bars within walking distance. However, the lack of privacy due to the courtyard-facing window was a drawback.
Dining
7.0
Although the dining options were limited, they were satisfactory and served their purpose.
Facilities
7.0
The hotel had the basic facilities needed for a comfortable stay, nothing overly luxurious but sufficient for a pleasant experience.
Jennifer
United Kingdom,
October
2023
8.0/10
The hotel is centrally located, near the main attractions, and offers spacious rooms with a Jacuzzi system in the bathtub. The staff is incredibly helpful and the recommended Flamenco show was a highlight. On the downside, the advertised soundproofing needs improvement, and brighter lights in the rooms would be beneficial.
Rooms
8.0
The rooms are quite big compared to other hotels and feature a Jacuzzi system in the bathtub. However, the soundproofing is not effective and brighter lights would enhance the space.
Service
9.0
The staff is very friendly and helpful, providing excellent recommendations for activities like the Flamenco show.
Location
9.0
The hotel is conveniently located in the city center, within walking distance of major attractions. Look for the big mushroom nearby if you have trouble finding it.
Dining
7.0
The breakfast had a wide variety of options, but the lack of coffee/tea facilities in the room was a downside.
Facilities
7.0
The hotel offers essential facilities, though the rooms could benefit from brighter lights and better soundproofing.
Jay
United States,
May
2023
6.4/10
I had a mixed experience at the hotel. The rooms were a bit noisy due to the broken safe, and you could hear all the noise from the communal area. However, the central location was convenient for exploring the sights and shopping. The service was a highlight, with knowledgeable and friendly staff, although some cleanliness issues soured the experience. The dining was average, and the facilities were acceptable.
Rooms
6.0
The noise from the internal courtyard and reception was a drawback, and the open plan design made it hard to escape the sounds like conversations and breakfast noises.
Service
7.0
The staff truly stood out with their friendliness and helpfulness, making the stay enjoyable despite some cleanliness concerns. It's worth noting that they were a bit demanding with unexpected charges.
Location
8.0
The hotel's location was central and convenient for visiting the main attractions, although navigating the busy alley to find it was a bit tricky.
Dining
5.0
The dining experience was average, with some days-old bread and cheese offerings and sparseness in the menu. Breakfast was included, but the variety was lacking.
Facilities
6.0
Overall, the facilities met basic needs, but there were cleanliness issues like the absence of soap in the lobby restroom for days.
Tom
United States,
May
2023
6.8/10
I have mixed feelings about my stay at this hotel. The rooms were spacious and beautifully decorated with an Andalusian touch, but unfortunately, they overlooked a noisy outside alleyway, disturbing my sleep until early hours. The lack of natural light made the room feel a bit claustrophobic at times.
Rooms
7.0
The rooms were spacious with great Andalusian decoration, but the noise from the outside alleyway was disruptive. The lack of natural light was a downside.
Service
6.0
The service was a bit hit and miss. Despite some unhelpful moments, the reception staff were incredibly courteous and helpful, which made up for the initial confusion with our reservation.
Location
9.0
The hotel's location was excellent, just a stone's throw away from the iconic Metropol Parasol and within walking distance of many attractions in the historic center.
Dining
5.0
The dining experience had its quirks. The buffet style leaned more towards European preferences, and the breakfast hours clashed with check-out time, making it a rush for an early meal.
Facilities
7.0
The ground floor dining area was open and spacious, but the timing of breakfast was inconvenient for early departures.
Gary
United States,
April
2023
8.2/10
I had a lovely stay at the hotel, with very clean and spacious rooms and friendly, helpful staff. The location was perfect for exploring the city, but the dining options were a bit limited. Overall, it was a pleasant experience with great value for the money.
Rooms
8.0
The rooms were very clean and spacious. I especially enjoyed the big bathroom and the fresh air coming in through the doors.
Service
9.0
The staff was incredibly welcoming, knowledgeable, and helpful. They even recommended a fantastic nearby restaurant.
Location
9.0
The hotel's location was excellent, just a short walk from the Metropol Parasol and within walking distance of many tourist spots and good eating places.
Dining
7.0
The dining experience was good overall, with a wide range of foods available. However, the breakfast service seemed a bit chaotic on the first day.
Facilities
8.0
The hotel offered convenient services like room service, car hire, and tours/ticket assistance, making my stay even more enjoyable.
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